Our policies

Book online or call us. Longer services (perms, all-over color, highlights and special-occasion styles) take a deposit that holds your time and goes toward your service. Cuts, trims and bangs do not need one. We are taking new clients.

Please give us a day's notice to cancel or move a visit, so we can offer your time to someone else. If you are running late, call or text: we will fit in what the time allows, or rebook.

If you miss a visit without a word, the deposit stays with the salon and we may ask for one to rebook. For a cut that needed none, we just ask that you call next time.

Children are welcome from their first haircut. A parent or grown-up stays in the shop while a child is in the chair. Teens can book on their own with a parent's okay. Friends and family can wait on the couch.

Color and some perm solutions can call for a patch test before your first visit, following the maker's directions. We tell you when you book and set up a short visit for it. If you have ever reacted to a hair product, tell us first. This is not medical advice: for a reaction, see your doctor.

If you are not happy with your hair, tell us within a week and we will look at it together. Results vary with hair type, history and care, which is why we talk through what is realistic first.

Tips are welcome and never expected. Leave one at the desk or when you pay, and it goes to the stylist who did your hair.

Walk-ins are taken in the order they arrive, Tuesday to Friday. Put your name down at the desk and sit on the couch. The line closes 30 minutes before close. Color, perms and Saturdays are best booked.